INDIVIDUALIZED SERVICE

Venga-generated guest intelligence (ie check average, last three bottles of wine purchased, total visits across group, etc.) as well as OT notes/tags delivered in daily Venga pre-shift email reports with social data and photos pulled for each guest when possible.

ACTIONABLE FEEDBACK

Reviews from 12+ sites aggregated in a daily feedback report and on cloud-based dashboard. Sentiment analysis of reviews to uncover insights. Post-dining surveys intercept negative reviews while collecting actionable feedback. Both surveys and OpenTable reviews are tied back to POS data to show associated server, check total, and menu items.

TARGETED MARKETING

Guest segmentation by visit, spend, and purchase history to target email and Facebook campaigns. Automated emails that are triggered by visit benchmarks (We Miss You, Cross-Pollination, Nurturing). Campaigns tied back to OpenTable & POS data to track the reservations/revenue generated by each.

VENGA + OPENTABLE

Real-Time Data Sync
Expanded Lookahead Capabilities, 90 days out  
Improved Connectivity

Request a Demo

If you would like more information or a product demo, please fill out our demo request form and someone will be in touch with you shortly.

Today's diners crave personalization. We're excited that restaurants on GuestCenter can now use Venga because we know - from the moment diners walk in the door for the first time, all the way through becoming a regular - this is the solution to enhance guest experiences.
Sam Pollaro
CEO, Venga