Weekly Series: What This Years Food Trends Say About Us

What This Years Food Trends Say About Us Whether good or bad, this year was filled with new food trends popping up seemingly every day. The good ones caught on due to their widespread appeal. How do you feel about chia seeds, kale and “pumpkin is the new bacon”?

Marketing Wisely: When the Economy is Down, Engagement Should Be Up

The approach of creating a meaningful experience starts with engaging your guests. Engagement is the new awareness. And return-on-engagement (ROE) is the new ROI. Put another way, ROE is more customer-centric, a more outwardly approach than ROI.

What’s New About Serving Customers (and What’s Not)

Smart business owners and their service reps realize the landscape in which customers operate has shifted; and that profoundly redefines what good (and bad) customer service means.

The Food Network’s Top Ten Food Trends for 2013

The Food Network, in conjunction with CultureWaves and the International Food Futurists, have compiled the top ten food trends they see coming in the next year. They predict brunch becoming the new fourth meal, supermarket concierges and comfort food with an ethnic accent.

OpenTable Announces 100 Best Restaurants in America

OpenTable has released its list of the best restaurants in America. The list was determined based on reviews given by customers who have recently used the site. Over five million reviews have been submitted in the last year, representing over 15,000 dining establishments nationwide.

Did they Really do that??

Dinner in the Sky

Dinner in the Sky is hosted at a table suspended at a height of 50 meters. It accommodates 22 people around the table with three staff members in the middle (chef, waiter, entertainer).

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