Weekly Series: Dealing with Social Reviews

How to Deal with an Unhappy Customer

Read these tips on how to deal with guest dissatisfaction in a way that ultimately helps your restaurant and appeases the customer.

Top 3 Tips for Responding to Yelp Reviews

Check out these tips on how to professionally and successfully manage your Yelp reviews.

Listening to Customers

How to create a construct culture where your customers’ voices are heard and where you can ensure that they leave your restaurant happy and wanting to come back.

4 Key Tips to Master Yelp, TripAdvisor and Other Social Review Sites

Read here for tips on how to take control of your restaurant’s social review profile.

How to Grow Your Restaurant – Without Going Broke

Great advice on how to expand your restaurant and increase profits without losing your core customer base.

And now something to make you laugh…